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Privacy Policy

Last Updated: [Feb 22 2026]

DAY OF DESIGN (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit https://www.dayofdesign.ca (the “Site”) or use our services.

By using our Site or services, you agree to this Privacy Policy.

 

1) Who We Are

Business Name: DAY OF DESIGN
Website: https://www.dayofdesign.ca
Contact Email: info@dayofdesign.ca

 

2) Information We Collect

We may collect the following categories of personal information:

A. Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Company name

  • Project details, inquiry messages, and uploaded materials

  • Booking details (date/time/preferences)

  • Billing and payment-related details (handled by third-party processors)

B. Information Collected Automatically

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Referrer URL

  • Pages viewed, time on page, clicks, and session behavior

  • Cookie identifiers and similar tracking data

C. Information from Third Parties

  • Analytics providers

  • Booking tools

  • Payment processors

  • CRM and communication tools

  • Advertising/remarketing platforms (if used)

 

3) How We Use Your Information

We use personal information to:

  • Provide and improve our services

  • Respond to inquiries and support requests

  • Process bookings and consultations

  • Send service updates, confirmations, and operational communications

  • Process transactions and invoices

  • Personalize user experience

  • Analyze Site traffic and performance

  • Prevent fraud, abuse, and security incidents

  • Comply with legal obligations

  • Send marketing communications (where permitted and/or with consent)

 

4) Legal Basis / Consent (where applicable)

Depending on your jurisdiction, we process personal information based on:

  • Your consent

  • Performance of a contract

  • Legitimate business interests

  • Legal compliance obligations

You may withdraw consent for marketing at any time.

 

5) Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Keep the Site functioning properly

  • Understand Site usage and performance

  • Improve content and user experience

  • Support analytics and marketing activities (if enabled)

You can manage cookie preferences through your browser settings and, where available, our cookie banner/preferences tool.

 

6) How We Share Information

We do not sell your personal information.
We may share personal information with trusted service providers, such as:

  • Website hosting and infrastructure providers

  • Booking and scheduling platforms

  • Payment processors

  • CRM/email service providers

  • Analytics providers

  • Legal/accounting advisors

We may also disclose information:

  • If required by law, court order, or regulatory request

  • To enforce our terms and protect rights, property, and safety

  • In a merger, acquisition, reorganization, or asset sale (with appropriate safeguards)

 

7) International Data Transfers

Your information may be processed or stored outside your province/country, including in jurisdictions with different data protection laws.
Where required, we use reasonable safeguards for cross-border transfers.

 

8) Data Retention

We retain personal information only as long as needed for:

  • Service delivery and business operations

  • Legal, tax, accounting, and compliance requirements

  • Dispute resolution and enforcement of agreements

When no longer required, we securely delete or anonymize information.

 

9) Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, misuse, loss, or disclosure.

However, no system is completely secure. We cannot guarantee absolute security.

 

10) Your Rights and Choices

Depending on your location, you may have rights to:

  • Access personal information we hold about you

  • Correct inaccurate information

  • Request deletion (subject to legal exceptions)

  • Object to or restrict certain processing

  • Withdraw consent (for consent-based processing)

  • Request data portability (where applicable)

To exercise rights, contact: info@dayofdesign.ca
We may need to verify your identity before processing requests.

 

11) Marketing Communications

If you subscribe to marketing updates, you can unsubscribe anytime using the link in emails or by contacting us directly.

Service/transactional messages (e.g., booking confirmations, project communication) may still be sent as necessary.

 

12) Children’s Privacy

Our Site and services are not directed to children under the age of 13 (or applicable age in your jurisdiction).
We do not knowingly collect personal information from children.
If you believe a child has provided us personal information, contact us to request deletion.

 

13) Third-Party Links and Services

Our Site may contain links to third-party websites/services.
We are not responsible for their privacy practices.
Please review their privacy policies before submitting personal data.

 

14) Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes become effective when posted with an updated “Last Updated” date.

Your continued use of the Site after updates indicates acceptance of the revised policy.

 

15) Contact Us

If you have questions or privacy requests, contact:

DAY OF DESIGN
Email: info@dayofdesign.ca
Website: https://www.dayofdesign.ca

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